FREQUENTLY ASKED QUESTIONS

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· I am pregnant, does that mean I receive free eye examinations?

No, but you are entitled to free prescriptions from your doctor and free dental treatment. Visit the NHS Direct website for more information.

· Who is entitled to a free NHS eye examination?

Those: aged under 16 or over 60, aged under 19 in full-time education, with diabetes or glaucoma, aged 40+ with an immediate family history of glaucoma, registered blind or partially sighted, if you are named on a valid , or if you or your partner receive jobseeker's allowance, working tax credit, income support or certain pension credits. Read more about NHS eligibility here.

· Do you offer two for one / buy one get one free?

No, but any additional pairs of spectacles bought within three months of buying your first pair will be half price and any additonal pairs bought within four to six months of buying your first pair will include a 25% discount.

· Do I have to register with your practice to have an eye examination?

No, you may make an appointment when your next eye examination is due.

· Should I get my glasses from the same Optician who tested my eyes?

It would be in your best interests to have your spectacles dispensed where you have your eyes examined. It is often more difficult to resolve any problems you may have with your spectacles or contact lenses, where prescribing and supply are separated.

· What kind of guarantee do you offer?

Our spectacles are guaranteed against defects due to faulty materials, workmanship or design reported within 12 months of collection. Minor repairs and adjustments will also be free of charge within this period. Some frame manufacturers also offer a 2 year guarantee.

· My child is aged under 5 years, do they need an eye examination yet?

Usually a child's first sight examination would be pre-school unless you notice any problems, e.g. squinting, excessive blinking, bumping into objects or peering closely at books or television.

· How long should an eye examination take?

Approximately 30 minutes which includes checking the general health of the eye.

· Is it true that wearing glasses all the time will make my eyes lazy?

No. It simply makes you more aware of the comparison between corrected and uncorrected vision.

· How much does an eye examination cost?

Our full private examination is £26 with optional retinal photography at £10 or advanced retinal scanning (available at our Eastbourne store) at £25. Some people are eligible for an NHS funded eye examination or help towards it (see above).

· How often should I have my eyes examined?

At least every 2 years even if spectacles are not worn so the health of the eyes can be checked. Earlier retests are often advised by Opticians for a variety of reasons.

· What is the best way to keep my eyes healthy?

Take a look at our Top Ten Tips to Healthy Eyes